Q. Can I withdraw money from my Stash account whenever I want?
You can withdraw your funds if they have been in your account for at least 5 business days and are not invested. To withdraw money that is invested, you will have to sell the shares. Stash does not charge fees for selling investments or withdrawing funds. However, you may realize capital gains when you sell…
Q. How can I change or relink the bank I use to fund my account?
To change or relink your bank, head to the Stash app and navigate to Bank Account under the Account tab. From there you may see an option to switch your bank depending on when you last linked your bank. If this is not available, please reach out to [email protected] or call us at (800) 205-5164…
Q. Does Stash store my bank login information on their servers?
When you use your bank login information to link your bank account, we use Plaid to authenticate your account before making payment transfers. By using Plaid’s credential-based login to link to your bank account during, Plaid helps us get you investing faster. We do not store your username and password for your bank account. Plaid…
Q. What happens to my account if Stash goes out of business?
Stash has every intention of sticking around for the long term. However, if anything were to happen to Stash that required us to close up shop, you would maintain complete control of your brokerage account. All the investments in your Stash portfolio (from American Innovators to Young Money) are owned by you. Your money will…
Q. How is my money on Stash protected?
When you invest with Stash all holdings and cash are held at APEX Clearing Corp. All investments held by Apex are protected by the Securities Investor Protection Corporation (SIPC). For more information on SIPC insurance, please visit www.sipc.org.
Q. Will I lose my account if I delete the Stash app from my phone?
No, you will not lose account information. The app is a way to access your account(s). This holds true if you lose your phone as well. The Stash App gives you access to your account(s) that you’ve opened with Stash. In order to access your account again, you simply need to download the app again…
Q. How do I protect my Stash account?
We recommend that you keep your Stash account secure by always logging out after use. In fact, we automatically log you out of the app after periods of inactivity and require you to enter your passcode to get back in. Additionally, you should choose a difficult-to-guess password. Stash encrypts everything with 256k bit encryption and…
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