Q. Can I close my Stash account at any time?
We are sad to see you go but the process is easy and takes a few simple steps. First, sell all of your investments. After they are sold it takes 2 business days for the sales to settle. (You are selling stock on the exchange and these are the rules). Next, if they are on,…
Q. Can I withdraw money from my Stash account whenever I want?
On Stash, you are purchasing shares, that means you have to sell the shares you’ve bought before getting your money back. If you submit a sell order, it takes 2 business days for your funds to settle in your account per SEC regulations. After that settlement period, you can withdraw funds to your bank account,…
Q. Can I change my funding account?
To change your bank, head to the Stash app and navigate to bank accounts. From there you “may” see an option to switch your bank depending on when you last linked your bank. If this is not available please reach out to [email protected] or so we can help you. Please remember, these policies are in…
Q. What happens to my account if Stash goes out of business?
Stash has every intention of sticking around for the long term. However, if anything were to happen to Stash that required us to close up shop, you would maintain complete control of your brokerage account. All the investments in your Stash portfolio (from American Innovators to Young Money) are owned by you. Your money will…
Q. How is my money on Stash protected?
When you invest with Stash all holdings and cash are held at APEX Clearing Corp. All investments held by Apex are protected by the Securities Investor Protection Corporation (SIPC). For more information on SIPC insurance, please visit www.sipc.org.
Q. Why can’t I withdraw the money I just deposited?
To put this as simply as possible: any money you deposit needs to stay in the app for at least five days. Stash holds new deposits for 5 business days. If you wish to withdraw money already in your Stash Cash (cash balance)–your cash balance amount must be greater than the amount that you deposited.…
Q. Does Stash store my bank login information on their servers?
When you use your bank login information to link your bank account, we use Plaid to authenticate your account before making payment transfers. By using Plaid’s credential-based login to link to your bank account during, Plaid helps us get you investing faster. We do not store your username and password for your bank account. Plaid…
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