Q. Can I close my Stash account at any time?
Yes, you can close your Stash account at any time by contacting firstname.lastname@example.org. If you have money invested, we will sell your investments and process the transfer from the funds back to your bank account. The entire process may take up to 7 business days.
Q. Can I withdraw money from my Stash account whenever I want?
On Stash, you are purchasing shares, that means you have to sell the shares you’ve bought before getting your money back. If you submit a sell order, it takes 2 business days for your funds to settle in your account per SEC regulations. After that settlement period, you can withdraw funds to your bank account,…
Q. What makes Stash different?
Stash lets you choose investments from a curated set of options that have been picked for you based on the answers to the questions we ask when you sign up. That way, you know what you are investing in – and you can invest in what matters to you. Stash lets you start small, with…
Q. Can I change my funding account?
Preventing fraud is our highest priority at Stash. With that being said, we have placed certain restrictions on switching bank accounts for your protection. If you’d like to change your funding account, you will need to reach out to our Customer Experience team at email@example.com and provide identification in order to switch the account.
Q. How do I get started?
Stash makes it easy to invest in what matters to you, based on your interests, beliefs and goals. All you need to get started is 2 minutes and $5. You just need to sign up (through the Stash App or at www.stashinvest.com), download the app, choose your first investment from the short list Stash recommends…
Q. I just sold my investments and I want to withdraw the money from that sale. Why can’t I withdraw the amount?
Sales take two business days to settle according to U.S. laws. After two business days, your money will be added to your ‘Available to Withdraw’ in the Stash Cash section of your portfolio. When you can see that amount in your ‘Available to Withdraw’, you can withdraw. Please note: Business days are Monday through Friday,…
Q. How does Stash work?
Stash is investing simplified. With Stash Invest you can start investing with $5 and learn as you go, all from your smart phone. When you sign up for a Stash Invest account, we gather some basic information about you and your current financial situation so we can recommend investments based on what we call your…
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