Q. Can I withdraw money from my Stash account whenever I want?
You can withdraw your funds if they have been in your account for at least 5 business days and are not invested. To withdraw money that is invested, you will have to sell the shares. Stash does not charge fees for selling investments or withdrawing funds. However, you may realize capital gains when you sell…
Q. How can I close my Stash account?
In order to close your Stash Invest or Custodial account, please follow this link and click the “Close account” button. You can also paste this link into your browser: https://app.stashinvest.com/manage-account If you choose to close your account, any investments you own will be sold, and any funds remaining in your balance when you close your…
Q. How can I change or relink the bank I use to fund my account?
To change or relink your bank, head to the Stash app and navigate to Bank Account under the Account tab. From there you may see an option to switch your bank depending on when you last linked your bank. If this is not available, please reach out to [email protected] or call us at (800) 205-5164…
Q. Does Stash store my bank login information on their servers?
When you use your bank login information to link your bank account, we use Plaid to authenticate your account before making payment transfers. By using Plaid’s credential-based login to link to your bank account during, Plaid helps us get you investing faster. We do not store your username and password for your bank account. Plaid…
Q. How do I get started?
Stash makes it easy to invest in what matters to you, based on your interests, beliefs and goals. All you need to get started is 2 minutes and $5. You just need to sign up (through the Stash App or at www.stashinvest.com), download the app, choose your first investment from the short list Stash recommends…
Q. I just sold my investments and I want to withdraw the money from that sale. Why can’t I withdraw the amount?
Sales take two business days to settle according to U.S. laws. After two business days, your money will be added to your ‘Available to Withdraw’ in the Stash Cash section of your portfolio. When you can see that amount in your ‘Available to Withdraw’, you can withdraw. Please note: Business days are Monday through Friday,…
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