Q. Can I close my Stash account at any time?
Yes, you can close your Stash account at any time by contacting firstname.lastname@example.org. If you have money invested, we will sell your investments and process the transfer from the funds back to your bank account. The entire process may take up to 7 business days.
Q. Can I withdraw money from my Stash account whenever I want?
On Stash, you are purchasing shares, that means you have to sell the shares you’ve bought before getting your money back. If you submit a sell order, it takes 2 business days for your funds to settle in your account per SEC regulations. After that settlement period, you can withdraw funds to your bank account,…
Q. What am I investing in on Stash?
ETFs make up the majority of the investments currently available on Stash. ETF stands for Exchange-Traded Funds. An ETF is a basket of investments (for example: stocks and bonds) bundled into funds that are traded on an exchange. That fund owns the underlying assets (i.e. stocks, bonds, cash, or even physical gold bars!) and tracks…
Q. What is Smart-Save?
Smart-Save analyzes how and when you spend your money and transfers money from your checking account to your Stash Cash when you have cash to spare. Once the money settles in your Stash Cash, you can invest it, withdraw it, or save it for a rainy day. We’ll never initiate a transfer when your balance…
Q. How do I get started?
Stash makes it easy to invest in what matters to you, based on your interests, beliefs and goals. All you need to get started is 2 minutes and $5. You just need to sign up (through the Stash App or at www.stashinvest.com), download the app, choose your first investment from the short list Stash recommends…
Q. Can I change my funding account?
Preventing fraud is our highest priority at Stash. With that being said, we have placed certain restrictions on switching bank accounts for your protection. If you’d like to change your funding account, you will need to reach out to our Customer Experience team at email@example.com and provide identification in order to switch the account.
Q. What is Stash Retire?
Stash Retire is retirement, simplified. It’s a mobile-first investing platform that takes all the confusion and jargon out of planning for retirement. By adding money to your Stash Retire account, a little at a time, you could be setting yourself up for a healthy nest egg. With Stash Retire, you can choose from either a…
Contact our customer experience team to get your questions answered.Contact Support
Now That’s What I Call an Investment! ETFs Explained
You may have heard that Exchange-Traded Funds are a great first investment. But what's an ETF? We use a helpful analogy to break it down.
Saving vs. Investing: What’s the Difference?