Will I lose my money if I delete the Stash app from my phone?
No, your account will be safe. By opening a Stash account, you have opened a brokerage account with Apex Clearing, which is a member of FINRA (Financial Industry Regulatory Authority) and SIPC (Security Investor Protection Corporation), so your investments are secure if you lose access to your account.
Even if you delete the app or get a new phone or device, your Stash Invest and Stash Retire accounts will remain intact. To access your account you will need to download the app again or contact us at email@example.com.
Q. Why is my return so low?
A low return simply indicates that the value of the investments you’ve made hasn’t yet increased significantly. In fact, some of the investments you’ve bought may have lost value since you purchased them. Before you panic, we urge you to consider how long you’ve been investing. A few weeks, months, or even a year can…
Q. I see a lot of tech and marketing professionals on the Stash team, how do I know Stash is choosing the right investments?
Stash co-founders Brandon Krieg and Ed Robinson have a combined 30+ years of Wall Street experience, and Stash doesn’t rely on their experience alone. We have an investment committee as well as an external investment advisor. When choosing investments, this team utilizes a set of tools to screen potential investments before adding them to the…
Q. How do I cancel my deposit?
If you’ve initiated a transaction you would like to cancel, it’s just a few simple steps. Select ‘Account’ and then ‘Activity.’ At the top of this page your pending transactions will appear. Simply select the transaction you would like to cancel. The ‘Purchase Details’ screen will then appear. When you scroll down to the bottom…
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