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What’s a bank transfer reversal fee?

If you’ve seen something categorized as an ‘Apex Clearing (ACH) bank reversal’ on your account, this is what that means.

A ‘bank reversal’ takes place when a transfer of funds is canceled. This may occur when there are insufficient funds in your bank account, if there is a duplicate transaction, if a transaction is denied, or when the type of account is incorrect. In the event of an ACH (Automated Clearing House) reversal, a $0.50 fee will be incurred by the user and the funds will be returned to the originating account. Stash is not responsible for any ACH reversal fees incurred by the user.

One of the best ways to avoid this fee is by making sure you have enough money in your checking account before initiating a transfer or buying any investments through the app.

What do I do if I made a transfer by accident?

If you made a transfer in error you should cancel it in Stash. Canceling the transfer (instead of disputing it) can help you avoid this fee.  

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