What’s a bank transfer reversal fee?
If you’ve seen something categorized as an ‘Apex Clearing (ACH) bank reversal’ on your account, this is what that means.
A ‘bank reversal’ takes place when a transfer of funds is canceled. This may occur when there are insufficient funds in your bank account, if there is a duplicate transaction, if a transaction is denied, or when the type of account is incorrect. In the event of an ACH (Automated Clearing House) reversal, a $0.50 fee will be incurred by the user and the funds will be returned to the originating account. Stash is not responsible for any ACH reversal fees incurred by the user.
One of the best ways to avoid this fee is by making sure you have enough money in your checking account before initiating a transfer or buying any investments through the app.
What do I do if I made a transfer by accident?
If you made a transfer in error you should cancel it in Stash. Canceling the transfer (instead of disputing it) can help you avoid this fee.
Related questions View all Pricing
Q. Top frequently asked two-factor authentication questions
Hey! How can we help? Below are answers to our most commonly asked questions regarding two-factor authentication. What is two-factor authentication? How do I update two-factor authentication? What happens when I enter an incorrect verification code when logging in with 2FA?…2
Q. Top frequently asked questions
Hey! How can we help? Below are answers to our most commonly asked questions. How do I transfer money? How do I change my linked external bank account? Will I be given tax documentation? How do I adjust Set Schedule? How do I buy or sell an investment?…2
Q. Cash Back Shutdown
On February 9th, 2020, the Cash Back feature will be removed from the Stash app to improve on the features you love. What happens to my outstanding cash back? Your final Cash Back payout will be pushed to the credit card or debit card that you signed up with around February 18,…2
Didn’t find your question?
Shoot us your question and our Stash experts will get back to you.Submit a question
Intro to Stash: Everything You Need To Know To Start Investing
The Stash Way is a few simple principles at the core of investing with Stash.
Fiduciary 101: Why it’s Our Job to be Your Advocate
It’s a big word that means a lot when it comes to handling your money. It defines a relationship built on trust and duty.
Debt and Equity: What Every Smart Investor Needs to Know
You can invest in debt & in equity, but do you really know what that means? We break down the jargon.