Ask Stash

Why is my Stash Retire ‘cash balance’ negative?

If your account balance is negative, this could mean an unfunded investment was sold at a loss.

An unfunded investment occurs when a transfer is made into your Stash Account to purchase an investment, but that cash transfer is returned by your bank due to insufficient funds.

Because Stash buys investments on good-faith credit, the investment is sold to cover the transfer that was returned to your bank account.

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