What is a return deposit fee?
The return deposit fee is charged by Apex Clearing (Stash’s custodian) when they are unable to complete a transfer.
This may happen for different reasons including:
- A bank account not being linked to Stash
- An account not having sufficient funds to cover the attempted transfer
Stash covers this fee*. We also alert you if it happens so you can fix whatever has occurred. In addition, for certain types of returns we lock your account to protect you.
Additionally, you may want to contact your bank as they may have charged you an additional fee (that Stash has no control over).
*This may be subject to change in the future.
Related questions View all Pricing
Q. Top frequently asked two-factor authentication questions
Hey! How can we help? Below are answers to our most commonly asked questions regarding two-factor authentication. What is two-factor authentication? How do I update two-factor authentication? What happens when I enter an incorrect verification code when logging in with 2FA?…3
Q. Top frequently asked questions
Hey! How can we help? Below are answers to our most commonly asked questions. How do I transfer money? How do I change my linked external bank account? Will I be given tax documentation? How do I adjust Set Schedule? How do I buy or sell an investment?…2
Q. Cash Back Shutdown
On February 9th, 2020, the Cash Back feature will be removed from the Stash app to improve on the features you love. What happens to my outstanding cash back? Your final Cash Back payout will be pushed to the credit card or debit card that you signed up with around February 18,…2
Didn’t find your question?
Shoot us your question and our Stash experts will get back to you.Submit a question
Intro to Stash: Everything You Need To Know To Start Investing
The Stash Way is a few simple principles at the core of investing with Stash.
Fiduciary 101: Why it’s Our Job to be Your Advocate
It’s a big word that means a lot when it comes to handling your money. It defines a relationship built on trust and duty.
Debt and Equity: What Every Smart Investor Needs to Know
You can invest in debt & in equity, but do you really know what that means? We break down the jargon.