What is a return deposit fee?
The return deposit fee is charged by Apex Clearing (Stash’s custodian) when they are unable to complete a transfer.
This may happen for different reasons including:
- A bank account not being linked to Stash
- An account not having sufficient funds to cover the attempted transfer
Stash covers this fee*. We also alert you if it happens so you can fix whatever has occurred. In addition, for certain types of returns we lock your account to protect you.
Additionally, you may want to contact your bank as they may have charged you an additional fee (that Stash has no control over).
*This may be subject to change in the future.
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