I never got my micro-deposit so how do I verify my bank?
It typically takes at least 1-3 days for the small deposits to show up in your bank.
If the micro deposits do not arrive in the typical 1 – 3 business day timeline, there could be an issue with the bank account information you input.
Oftentimes when verifying a bank account through micro-deposits there is a more specific account number that must be input in order to specify the correct account.
Please reach out to your bank to ensure that the account information was input correctly.
Remember – Stash will withdraw the two small deposits once this process is complete, so make sure you have that amount in your bank. We don’t like when banks charge you fees for overdrafting.
Q. I signed up for a Stash Retire account only. Is it possible to now sign up for a personal Invest account?
If you wish to sign up for a personal Invest account after signing up for Stash Retire, you can do so on the web here. Unfortunately, there is no way to register for Invest from the app at this time. We apologize for this inconvenience and thank you for your patience.
Q. I didn’t finish signing up for Stash Retire. How do I complete my registration?
If you do not complete the web registration process for a Stash Retire account you can finish using your mobile app if you are on an iOS device. If you use an Android device, you will be directed back to the Retire registration webpage.
Q. My family member has passed away what do I need to do to close their Stash account?
We are very sorry for your loss. Please reach out to us here, and send a message that contains information regarding the deceased and the address where the check with any remaining funds should be mailed. Please advise that in order for us to close out the account Stash will require a copy of the…
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