Ask Stash

Things to know about mobile check deposit

Why don’t I see the option for mobile check deposit?

This is a limited release for right now—we will be launching soon to all users so please hang tight for now!

How much does it cost?

There’s no additional fee to deposit checks to your account.

Can I cancel a pending deposit?

No. You can’t cancel once you submit a deposit.

How long should I keep my check after I submit it?

Keep your check in a safe place for 30 days before destroying it in case it’s needed for verification purposes. Once you deposit a check with us, you can’t cash it anywhere else.

Do I need to sign the back of my check?

Yes. Sign your name on the back of the check clearly in blue or black ink, or it will not be accepted. Make sure your signature is a reasonable size.

How fast will money be in my account?

Money could be in your account as soon as one business day, but some deposits may take up to five business days.

How will I know when money is in my account?

We’ll notify you when it’s in your account. You can also log in and view your transaction history at any time.


Didn’t find your question?

Shoot us your question and our Stash experts will get back to you.

Submit a question