Is my money safe?
When you use Stash, your information is encrypted and stored on secure servers, and your funds and securities are held with your security in mind.
Your current investments are covered up to a maximum of $500,000 total, including $250,000 in cash balances through the Securities Investors Protection Corporation (SIPC). But SIPC coverage does not insure against the potential loss of market value. For uninvested funds, your Stash account is enrolled in something called the Apex FDIC-insured Sweep Program. And here are the details:
Stash accounts are enrolled in an interest-bearing Federal Deposit Insurance Corporation (FDIC) insured Sweep Program (“Sweep Program”) offered through our clearing firm, Apex Clearing Corp. Uninvested Cash in your Stash account will automatically be transferred into the Sweep Program and will earn interest based on the amount and duration of deposits and applicable interest rates. Deposits to the Sweep Program are covered by FDIC insurance up to the $250,000 limit per customer at each FDIC-insured bank that participates in the Sweep Program.
Once your cash balances are deposited with the participating banks under the Sweep Program, they will no longer be covered by SIPC.
Please ensure that you read the Terms and Conditions of the Sweep Program carefully. As with all investments, you should consider carefully if the Sweep Program meets your investment objectives.
Q. How can I link a different bank account?
Before you can link a new bank account, our customer support team will need to unlink your bank account that is currently on file as a security measure. To request to link a new bank account, send a message to [email protected] when you are ready to change banks. We may ask you for supporting documentation…
Q. How do I link my bank account with micro-deposits?
When you add your bank account to Stash manually using your account and routing number, we’ll send micro-deposits to your bank account to verify ownership. These amounts will be less than $0.50 each (which will be withdrawn as well). You’ll see these deposits/debits in your bank account within 1-3 business days as separate items on…
Q. How do I know if my phone number or email address is verified?
If you go into the Stash app and go to “Account,” you can see if your information is verified. If your phone number or email address is not verified, you’ll see a red exclamation point. If they are, you will see a green checkmark. If you have a red exclamation point, you can go to…
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