What if I’m having issues linking my bank account?
To link your external bank account in the app:
- Navigate to the User Profile menu
- Find the External bank account section and select Manage
- Search for your bank by name
- If you can’t find it, select Link with routing and account numbers
This will allow you to manually link your bank to Stash using the“micro-deposit” verification method.
For more information on micro-deposits and how to link your account this way, visit:
Please note: When linking an external bank account, it must be a checking account. At this time, Stash does not support savings accounts, third-party, or business accounts (even if your name is listed on the account). We also do not support linking prepaid cards, debit cards, or credit cards.
If you need help linking your external bank account, please contact our customer support team at 1 (800) 205-5164 or email@example.com.
Related questions View all Invest
Q. Top frequently asked two-factor authentication questions
Hey! How can we help? Below are answers to our most commonly asked questions regarding two-factor authentication. What is two-factor authentication? How do I update two-factor authentication? What happens when I enter an incorrect verification code when logging in with 2FA?…2
Q. Top frequently asked questions
Hey! How can we help? Below are answers to our most commonly asked questions. How do I transfer money? How do I change my linked external bank account? Will I be given tax documentation? How do I adjust Set Schedule? How do I buy or sell an investment?…2
Q. Cash Back Shutdown
On February 9th, 2020, the Cash Back feature will be removed from the Stash app to improve on the features you love. What happens to my outstanding cash back? Your final Cash Back payout will be pushed to the credit card or debit card that you signed up with around February 18,…2
Didn’t find your question?
Shoot us your question and our Stash experts will get back to you.Submit a question
Intro to Stash: Everything You Need To Know To Start Investing
The Stash Way is a few simple principles at the core of investing with Stash.
Fiduciary 101: Why it’s Our Job to be Your Advocate
It’s a big word that means a lot when it comes to handling your money. It defines a relationship built on trust and duty.
Debt and Equity: What Every Smart Investor Needs to Know
You can invest in debt & in equity, but do you really know what that means? We break down the jargon.