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What if I’m having issues linking my bank account?

If you are trying to link your bank account but are cannot find your bank, please try the following:

Go to Account, select Bank Account, then Search All Banks.

If you type your bank into the field and can’t find it, select Can’t Find Your Bank. This will allow you to manually link your bank to Stash using micro-deposits.

If you manually add your bank account to Stash with your routing and account numbers, Stash will issue two micro-deposits to your bank account to verify ownership. These will appear as two small deposits of less than $0.50 each.

You’ll see these deposits/debits in your bank account within 1-3 business days as separate items on your bank statement. Once you do, you can log back into your Stash account and verify your bank account by inputting these two amounts.

After about 3 business days, Stash will initiate a withdrawal of these amounts from your bank account.

Please note: If you are attempting to change your bank or relink your bank due to a connection issue you will need to contact us so we can make sure the current bank on file is unlinked on our end first.

Please note: these policies are in place to prevent fraud. In some cases we require additional supporting documentation to allow you to switch bank accounts.

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