What if I’m having issues linking my bank account?
If you are having trouble finding your bank, please try the following:
Go to ‘Account’ and select ‘Bank Account’ and then ‘Search All Banks.’
If you type your bank account into the field and can’t find it, select ‘Can’t Find Your Bank.’
This will allow you to manually link your bank to stash with something called ‘micro-deposits.’
When you manually add your bank account to Stash with your routing and account numbers, we send a set of two micro-deposits to your bank account to verify ownership. These will appear as two small deposits of less than $0.50 each.
You’ll see these deposits/debits in your bank account within 1-3 business days as separate items on your bank statement. Once you do, you can log back into your Stash account in order to verify your bank account by inputting these two amounts.
After about 3 business days, we’ll then initiate a withdrawal of these amounts from your bank account.
Q. Why is the price that I sold my stocks at different than the price I see in the app after the trade has settled?
When you sell an investment on Stash — either a stock or an ETF — we queue up your order to process in the next available trading window. We do this because Stash is designed as a long-term investment tool, and we don’t give you the option for intra-day trading. This is the same reason…
Q. Can I sell my stocks at any time?
All investments available on Stash (ETFs and single stocks) can be sold on any business day when the market is open. You can request a sale at any time by clicking the ‘Buy’ button, and the sale will be processed in the next trading window. After the sale is processed, it takes 2 business days…
Q. Do single stocks trade like ETFs on Stash?
Yes. You can buy and sell a stock on Stash just like all of the other ETFs that are available to you on the platform. Stash executes trades (buys and sells) in two trading windows each business day. All trades placed are queued up and executed during these trading windows. Stash trading windows only operate…
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