How to update Two-Factor Authentication (2FA) with new phone number or email address?
Changing your phone number or email address in the app
- Navigate to User Profile
- Select Settings & Security. If you haven’t verified your phone number yet, you’ll see a red exclamation point next to Phone Number
- Select Phone Number/E-Mail Address. Double-check that your number is entered correctly.
- Select Verify your phone number/E-Mail Address.
- Select Send verification code. We’ll send you a temporary verification code that you enter on the next screen.
How do I contact support for further assistance with 2FA?
Please reach out to our CX team at firstname.lastname@example.org or call us at 1-800-205-5164.
*2FA is currently enabled for all Stash users.
Related questions View all Security
Q. What happens when I enter an incorrect verification code when logging in with 2FA?
An incorrect code will prompt the user to try again by highlighting the code fields in red. An excessive number of incorrect attempts may lock your account temporarily as we seek to prevent rate limiting and other attacks from potential fraudsters to protect your information.…1
Q. What is Two-Factor Authentication (2FA)?
Two-factor authentication (2FA) is a sign-in process that requires you to pass two separate challenges to access your accounts or sensitive data. The first step is inputting your password, next, you will be asked to provide a 6 digit verification code each time you log in.…2
Didn’t find your question?
Shoot us your question and our Stash experts will get back to you.Submit a question
Intro to Stash: Everything You Need To Know To Start Investing
The Stash Way is a few simple principles at the core of investing with Stash.
Fiduciary 101: Why it’s Our Job to be Your Advocate
It’s a big word that means a lot when it comes to handling your money. It defines a relationship built on trust and duty.
Debt and Equity: What Every Smart Investor Needs to Know
You can invest in debt & in equity, but do you really know what that means? We break down the jargon.