How do I protect my Stash account?
We recommend that you keep your Stash account secure by always logging out after use. In fact, we automatically log you out of the app after periods of inactivity and require you to enter your passcode to get back in. Additionally, you should choose a difficult-to-guess password. Stash encrypts everything with 256k bit encryption and Secure Sockets Layer (SSL).
Q. How can I link a different bank account?
Before you can link a new bank account, our customer support team will need to unlink your bank account that is currently on file as a security measure. To request to link a new bank account, send a message to [email protected] when you are ready to change banks. We may ask you for supporting documentation…
Q. How do I link my bank account with micro-deposits?
When you add your bank account to Stash manually using your account and routing number, we’ll send micro-deposits to your bank account to verify ownership. These amounts will be less than $0.50 each (which will be withdrawn as well). You’ll see these deposits/debits in your bank account within 1-3 business days as separate items on…
Q. How do I know if my phone number or email address is verified?
If you go into the Stash app and go to “Account,” you can see if your information is verified. If your phone number or email address is not verified, you’ll see a red exclamation point. If they are, you will see a green checkmark. If you have a red exclamation point, you can go to…
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