Ask Stash

Contact

About Stash

How do I close my Stash account?

We are sad to see you go but the process is easy and takes a few simple steps.

First, sell all of your investments. After they are sold it takes 2 business days for the sales to settle. (You are selling stock on the exchange and these are the rules).

Next, if they are on, turn off auto-stash and smart-save so NO more money is pulled from your bank.

Once the money is available you can transfer the money back to your bank account.

Please note that there is no Stash fee when you have no money in your Stash. You can come back and save/invest again later. If you don’t want the account open for later, after you withdraw your money, shoot us an email and let us know.

If you’d like to us to help you close your Stash account, you can always reach out to the customer experience team at [email protected] but we will need 1-2 business days to get back to you. A member of our team will respond shortly and help to process your request.

 

Search questions
we've already answered.