What to do if I don’t see my cash back?
There are a few reasons you might not see your cash back:
- Your transaction was not made with a card linked in the Stash Cash Back program
- Your transaction ran as debit, rather than credit
- The offer was not valid at the time of the transaction
If made at you still don’t see your transaction within 48 hours, please contact support, and include the following information:
- Email associated with your Stash account
- Transaction date
- Transaction amount
- Merchant name
- Merchant Address
- Last 4 digits of the card
- Card network
- Receipt or proof of purchase
Related questions View all Cash Back
Q. How long will it take for my direct deposit benefits to begin?
Your rewards will hit the following month if a minimum direct deposit of $1,000 per month is reached. This means if you set up direct deposit in January and your account reaches $1,000 in February ($500 per paycheck and you…0
Q. What’s the difference between Stock-Back and Cash Back?
1Stash Stock-Back™ is not sponsored or endorsed by Green Dot Bank, Green Dot Corporation, Visa U.S.A., or any of their respective affiliates, and none of the foregoing has any responsibility to fulfill any stock rewards earned through this program. Opt…1
Q. What merchants can I earn Stock-Back™ from?
There are over 11 million1 places in the U.S. you can earn Stock-Back. When you spend with your Stash debit card at a merchant, we’ll reward you with stock in that company—if it’s on our platform. If it’s not, we’ll…5
Didn’t find your question?
Shoot us your question and our Stash experts will get back to you.Submit a question
Intro to Stash: Everything You Need To Know To Start Investing
The Stash Way is a few simple principles at the core of investing with Stash.
Fiduciary 101: Why it’s Our Job to be Your Advocate
It’s a big word that means a lot when it comes to handling your money. It defines a relationship built on trust and duty.
Debt and Equity: What Every Smart Investor Needs to Know
You can invest in debt & in equity, but do you really know what that means? We break down the jargon.