Can I turn Smart-Save off?
Of course! You can turn Smart-Save off whenever you want. Simply tap the Smart-Save tile on your home screen. Scroll to the bottom of the page and tap “Turn off Smart-Save”
Note: you can only turn off Smart-Save using the app. There is currently no option to do so on the website (we are working on it!).
Q. How can I close my Stash Retire account?
You can close or withdraw funds from your Retire account in just a few simple steps. To initiate the process contact support. First, you will need to sell any investments that you may have in your Retire account. This will make all funds in your account available to withdraw from your cash balance when we…
Q. What are fees for Stash Retire?
For Stash Retire accounts with average daily balances of less than $5,000.00 in the subject month, we will charge a fixed fee of $2.00 per month in advance. Investment advisory fees are not prorated for partial months. For Stash Retire accounts with average daily balances of greater than $5,000.00 in the subject month, we charge…
Q. Why is my available cash balance negative after I deposit funds or sell investments?
Anytime you make a deposit into Stash, there is a five-day hold placed on that amount in your cash balance. We do this to protect our clients from fraud. That means you will not be able to withdraw these funds until the sixth business day after they deposited into your account. During this time period,…
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