Ask Stash

My bank charged me an overdraft fee, what now?

First thing’s first: This fee was charged by your primary bank (and we hate that they do this). Our best advice is to call them and ask to have the fee waived.

To keep this happening in the future, we have a couple of tips.

  1. Before making a cash deposit into your Stash account, double-check that you have enough money in your primary account to complete the transfer.
  2. Check your Auto-Stash to make sure another withdrawal will not be made while you are low on funds.
  3. Keep a few dollars in your Cash Balance to make sure your monthly account fee isn’t charged from your bank account (which could potentially cause an overdraft.

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